Patient Testimonials | Dentist Issaquah
Patient-Centered Issaquah Dental Practice
I had the privilege of working with Dr. Scott and his assistant Dina for my first visit. I've been having this toothache for a while... I am not a fan of visiting the dentist... actually any medical offices at all. But this pain was out of hand.. kept me up at night, too painful to eat or drink. So I had no choice...
I finally made an ER appt. the receptionist was very helpful and professional, was able to get me in right away. When I walked in the front office was very welcoming, the assistant was very energetic and informative throughout my consult. Dr.Scott gave me his recommendation and a couple options. Unlike other dental offices I have been to who not only gives me a laundry list of what treatment needs to be done but exaggerates the importance of the treatment. Anyway, on my way out, Dr. Scott gave me a prescription to reduce the pain until my next appointment.
Not only was I nervous but I was running 30 minutes late, as soon as I walked Dina brought me back, went over a few things and Dr. Scott was done with the treatment sooner than I thought considering I was late. Per policy they were suppose to reschedule me but they're obviously a GREAT office.. Few days later I got a call from the office to see how I was feeling. This office is all around one of the best dental office I have been to. Regardless of what side of town you're in, Issaquah Dental Care is worth it!!
April is so nice and fun, makes waiting for my kids a breeze!
Free coffee too! The office is flexible and always work within my busy schedule. Thanks crew!
The dentist is not my favorite place to be. But everyone I have encountered-especially, the front desk staff have been so welcoming, which has made me feel less nervous. I've recommended a couple people and they have all had great experiences and are returning patients.
As a family we have been coming here for years--both for pediatric care as well as adult care. The experience has always been great. April at the front desk is a gem--Seriously she needs to be cloned. I never have to worry about my insurance coverage or anything. She always takes care of everything.
This is the perfect dental office for anyone that wants to receive the highest quality of care.
The front office staff is welcoming and helpful, the assistants and hygienists are kind, efficient, and fun, and the dentists are knowledgable and always more than willing to make sure their patients leave happy.
I've been coming to Issaquah Dental Care for years and I've always had the most pleasant experiences. I feel like I'm part of the family.
Dr. Scott and his team are amazing I appreciate the individualized care. The office always has an energized attitude and are always doing fun activities.
Took my daughter in for her semi-annual teeth cleaning. Rose, the hygienist, is always great - thorough and efficient. The office runs efficiently and effectively. Traffic was a mess and they were flexible enough to adapt as everyone was stuck that day due to Prez of China's visit, myself included! Thanks to all in the office who made this appointment work! in and out with clean teeth and set up for the spring cleaning also!
This office is awesome!!!!!! Wish i came here as a kid.. Here now and dont plan on going anywhere else. Best one ive been to.... ever!
I love this dentist. I've been seeing Dr. Scott since I moved back out here 8 years ago. I was a huge fan of my dentist back in Atlanta, so I was a bit disappointed to have to change to a new dentist. However, Dr. Scott is every bit as good. I especially appreciate that when I had a crown break, he offered to come in on the weekend to fix it.
The staff is extremely friendly, low pressure, and always do a great job. They also seem to keep up with the technology and upgrade their equipment periodically.
If you live in the Issaquah area, do yourself a favor and give these guys a try.
Absolutely love Issaquah Dental Care. I've been taking my kiddo there for nearly 4 years now and we are super happy with Dr. Thoa and her staff. The nurses are all very friendly and help young children through their concerns and fears. X-rays, cleanings...they can all be intimidating for young child and the staff just know how to make it all fun and informational.
Drs. Scott and Thoa are extremely professional and fun. My daughter's both have seen Dr. Thoa for 3 years now and the one time they each needed to have a cavity filled, they had no idea they were getting a shot as she's very stealthy with the needle. Which is good and bad; getting a cavity is no longer the scary, painful deterrent it used to be! And my husband and I have been seeing Dr. Scott for 3 years as well. Fortunately we have good teeth, so Dr. Scott hasn't had to perform any work, but Rose always makes the cleanings pleasant. Dr. Scott has officially recognized me as his "Best Patient Ever"! (Take that, Brian).
From the moment I contacted the office to the few years we have been going there we have been over the top pleased with ALL aspects of this Dental office. Dr. Thoa is kind and straight forward and very caring of her patients. Our financial status has been affected recently and they have been so great working with us. Dr. Thoa called the other day after my Son had two cavities filled to see how he was doing. Never have we had a Dentist do this. Thank you so very much!!! The front office staff are so NICE too!!!
Love this place. Been coming since they opened in Issaquah. And they are still as good as ever. I hated going to the dentist and the 'entire' staff have helped me through my fears. Its like visiting friends. The entire team is wonderful. From April in the front office, Rose is the best dental hygienist I've ever known. And Dr. Scott is so kind and caring.
Love love love the entire group of people in the office. From the moment you enter until you leave my kids are treated with respect and kindness by everyone in the practice. I have been taking my kids there for 11 years and have always been extremely happy with the care they receive. It's consistently very good! The hygienists are wonderful and Dr. Thoa is superb! She's awesome when my kiddos have had to get cavities filled. She and her staff are very caring thoughtful about easing their fears...and they don't even know they're getting a shot! Have told and will continue to tell my friends about Issaquah Dental Care!
This is the best dental office ever. I have minor dental anxiety due to all the work I had to have done as a kid and Dr. Scott and his team are helping me to get over that. They are extremely gentle and patient. They always say to let them know if I need a break and never make me feel bad about my anxiety. I put off my cleanings far too often, but they never lecture me or talk down to me like other dentists. I recently had a crown break on me twice in a 6 month period (my fault, not theirs), and Dr. Scott fixed it by making a new crown right there in the office. It was really great to not have to go back a few weeks later. He even let me watch him use the computer to craft it. Being able to see what was happening really helped me feel better about the appointment.
For my last cleaning, Dr. Scott was out of the office and instead of cancelling my appointment, I was given the option to see his partner instead. Even though she usually works with kids, she was great with me too.
Overall, this place is great. Everyone from the front desk to the chairs in the back are kind and friendly. For anyone who is nervous about going to the dentist, choose Pacific Dental and you won't be sorry.
Love Dr. Scott and team. Have been going to see them for years. Just had my first crown and it was such a smooth process. They have their own machine, so the crown is all done in 3 hours. No having to go back.
My daughter and I have been coming to Pac Dental Care since my daughter was 4, she is 13 now. I will review the pediatric side with Dr. Thoa and the adult side with Dr. Okino. I brought my daughter in when she was little so she didn't grow up with a fear of dentists like I did. During her first trip the nurse was wonderful. She explained every single tool that she would use to clean her teeth. They had funny names that I can't remember but all I heard was her giggle, and that is great hearing from your kid in a dentist chair. Throughout the years we have developed a fantastic relationship with Dr. Thoa and not only did she do some minor surgery on my little girl (a lipectomy) all the while unknowing that she had gotten shots!!! Dr. Thoa also used her connections at UW when my daughters cheek blew up like a chipmunk and ww had no idea why. Not only did she give us special service but also called me at home, after hours to check on my daughter. She has also received minor ortho here to close a space between her teeth, also done very well.
I have gone to many dentists and Dr. Okino is absolutely the best. From fillings without pain, to the hygenists who are really nice, remember my story and always remember my name. Dr. Okino also handled my invisiline, which gave me straight teeth after 35 years!
Last point, if you need a dentist for a senior, Dr. Okino works on partials, as well. My mom started coming to him when her dentist in Oregon wasn't taking care of her. Great service for her as well, and quick return of her dentures.
Awesome dentist for kids, high maintenance adults and your mother.
Always friendly, caring and professional. I have been a patient, along with my family, for well over 15 years without one complaint. Excellent in so many ways! At my age, at least my teeth still look good (you aught to have something going for you...)
If you'd have told me when I was growing up that there could be such a thing as a pleasant dental experience, I'd have bitten your right hand off. From the check-in desk, to the appointment reminders, the friendliness and professionalism of the staff, to Dr Scott's 3d-print-while-you-wait what-colour-do-you-want-it crowns, its not so much the dentist that I feared as a kid as it is an hour long tooth-to-tooth tete-a-tete.
This is an awesome family dentist! We have been taking our two girls there since each was about 2 and they love going - how many kids can say that? They are just great with kids - warm, friendly, funny, inviting, calming. My 10 year old had to have her first filling last week and was terrified that it would hurt. She was so excited afterwards that "it didn't hurt at all" that it kind of worries me she won't brush her teeth LOL. I really just can't recommend them enough. We have used three different dentists there over the years and can easily recommend any of their doctors.
Issaquah Dental Care truly has a caring staff that makes every effort to ensure comfort; always explain procedures and is willing to answer all questions-important to me as a patient.
Come see us! We are off the 90 Freeway on NW Gilman Blvd. across the street from Target and Safeway.
Our Issaquah Dentist OfficeIssaquah Dental Care
Address: 670 NW Gilman Blvd, Ste B3, Issaquah, WA 98027
Phone: (425) 557-6453
Schedule a Visit
Mon: 8AM - 5PM
Tue: 8AM - 5PM
Wed: 8AM - 5PM
Tue: 8AM - 5PM
Wed: 8AM - 5PM
Thu: 8AM - 5PMHaving a Dental Emergency?
Fri: 8AM - 3PM
Sat & Sun: Closed
Fri: 8AM - 3PM
Sat & Sun: Closed
If your tooth has been cracked or damaged and you're in serious pain, call our Issaquah dentist at (425) 557-6453 immediately so that we can see you as soon as we can.
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